Eligibility:

• Items must be unworn, unwashed, unaltered, with original tags/packaging.
• Initiate Returns: Email us first for return address instructions.

Non-Refundable Cases:

1. Incorrect Address: No refund if packages return due to address errors.
2. Delivery Refusal: No refund if you reject delivery fees.
3. Unclaimed Packages: No refund for uncollected deliveries.
4. Customer-Caused Damage: Improper use or wear.
5. Clearance Items: Final sale; no exchanges/refunds.
6. Orders < 7 Days: Ineligible for returns.
7. Force Majeure: Delays/losses from natural disasters, policy changes, etc.

Return Shipping

• Customer Responsibility: Cover return costs for errors (wrong size/color, change of mind).
• Our Responsibility: We cover costs for our errors (wrong/damaged items).
• Return Labels: Contact your local postal service (USPS, Canada Post, etc.)—we cannot generate labels.

Contact Us
For refunds/exchanges, email mmddesigns01@gmail.com.

Thank you for supporting our handmade journey! We strive to deliver quality and appreciate your understanding.

— MMD Designs Team